Welcome to Caleb Lens. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, caleblens.com. By using our site, you agree to the terms outlined below.

Information We Collect

When you visit or make a purchase on our website, we may collect the following information:

  • Your name, address, and contact information (email and phone number)

  • Billing and delivery address

  • Order and purchase history

  • Technical data such as IP address, browser type, and device information

We do not store or collect credit card or banking information, as all purchases are completed via Cash on Delivery.

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchase or customer service inquiries

  • Improve and optimize our website and services

  • Send promotional offers and updates, if you have opted in

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who help us operate our website and deliver orders, such as logistics and delivery partners. These third parties are obligated to keep your information secure and use it only for the purposes we authorize.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and deliver relevant content. By using our website, you consent to the use of cookies. You may disable cookies through your browser settings, but this may affect website functionality.

Opt-Out Instructions

If you no longer wish to receive marketing communications or promotional emails from us, you can opt out at any time by:

  • Clicking the “Unsubscribe” link in any marketing email you receive

  • Contacting us directly at [email protected] with your opt-out request

Please allow up to 72 hours for your request to be processed.

Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access and review the personal data we hold about you

  • Request correction or deletion of your personal data

  • Object to or restrict the processing of your data

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at [email protected].

International Users

Caleb Lens operates globally. By accessing our website and providing your personal information, you consent to the transfer, storage, and processing of your information in countries where we or our service providers operate, which may have different data protection laws than your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]